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칭찬 | Developing a Feedback Loop Between Production and Sales Teams

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작성자 Fred Burley 작성일25-10-29 17:53 조회4회 댓글0건

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</p><br/><p>Improving collaboration between production and sales teams is one of the most impactful ways to increase efficiency and customer satisfaction<br/></p><br/><p>Often, these two departments operate in silos<br/></p><br/><p>with sales promising features or delivery dates based on customer needs<br/></p><br/><p>while production works under constraints of capacity, materials, and timelines<br/></p><br/><p>A lack of alignment causes broken promises, eroded trust, and morale issues across departments<br/></p><br/><p>Begin your transformation by setting up recurring meetings that bridge both teams<br/></p><br/><p>These don’t need to be long—biweekly 30 minute check ins can make a big difference<br/></p><br/><p>Its purpose is to open a channel for sales to relay authentic client insights, emerging demands, and competitive shifts<br/></p><br/><p>and manufacturing communicates blockages, turnaround estimates, and product quality concerns<br/></p><br/><p>When both sides speak openly, promises become achievable, not aspirational<br/></p><br/><p>Next, implement a shared digital platform where both teams can log and track feedback<br/></p><br/><p>Tools like HubSpot, Asana, or Trello can be tailored to track client demands, production barriers, and resolution progress<br/></p><br/><p>Visibility into both sides’ challenges eliminates guesswork and cuts down on redundant messages<br/></p><br/><p>If sales understands a part is delayed, they can manage expectations rather than overcommit<br/></p><br/><p>It’s also important to assign a liaison or point person from each team<br/></p><br/><p>This person’s job is not to make decisions but to facilitate communication and ensure nothing falls through the cracks<br/></p><br/><p>They need authority to flag urgent gaps and  <a href="https://wikigranny.com/wiki/index.php/The_Impact_Of_ISO_Standards_On_Production_Quality">アパレル雑貨</a> credibility to speak truth without fear<br/></p><br/><p>Acknowledge even minor successes<br/></p><br/><p>If manufacturing completes an order early thanks to advance warning from sales<br/></p><br/><p>Or when a sale is won because the rep could confidently quote realistic timelines<br/></p><br/><p>publicly recognize it<br/></p><br/><p>Recognition reinforces positive behavior and builds a culture of mutual respect<br/></p><br/><p>Finally, train both teams to think like the other<br/></p><br/><p>Those in sales must internalize how manufacturing constraints shape delivery possibilities<br/></p><br/><p>production should learn how customer urgency impacts revenue<br/></p><br/><p>This empathy reduces blame and encourages problem solving<br/></p><br/><p>Building this alignment takes sustained, deliberate effort<br/></p><br/><p>yet over time, it reshapes workflows, communication, and outcomes<br/></p><br/><p>Customers get better service<br/></p><br/><p>staff feel less isolated and more like part of a unified mission<br/></p><img src="https://d2j6doapa7j1ze.cloudfront.net/upload_picture/S1725934540960_1.jpg"><br/><p>the organization gains faster response times and greater adaptability<br/></p><br/><p>The real secret? View dialogue not as paperwork, but as a competitive edge<br/></p>
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